SHIPPING
Here you can find out the transport information faster.
About Our Company
At FOYO, we strive to provide our customers with reliable and efficient shipping services tailored to meet your business needs. Our shipping options prioritize safety and cost-effectiveness, ensuring that your industrial ribbon orders reach their destination smoothly, especially for bulk purchases.
Shipping Method
Our primary shipping method is ocean freight, designed for large-volume B2B shipments. This allows us to keep transportation costs low, making your procurement more economical. We partner with trusted global logistics providers to ensure your products are delivered efficiently, from our facilities to your preferred port.
Shipping Schedule
- Lead Time: Depending on the size of your order and current production volume, the estimated lead time for preparing your order is between 3-7 business days.
- Transit Time: For ocean freight, the typical transit time varies based on your location. Generally, orders to North America and Europe take approximately 20-45 days, depending on customs and port conditions.
- Port-to-Port Service: We offer FOB (Free on Board) services from major ports in China to the destination port of your choice, providing you with flexibility in managing your logistics.
Customs and Import Duties
For international shipments, customs clearance and import duties are the responsibility of the buyer. We will provide all necessary documents, including Bill of Lading, Packing List, and Commercial Invoice, to help facilitate customs processing.
Packaging
We take great care to package your products securely to prevent any damage during transit. All items are packed in durable, export-standard cartons or pallets as required. For larger shipments, we utilize container loading to ensure the most efficient use of space, optimizing costs while maintaining product safety.
Tracking and Updates
Upon shipment, you will receive a shipping notification that includes all relevant tracking details. We work closely with our logistics partners to provide you with regular updates on the status of your shipment, from loading to final delivery.
Shipping Terms
- Incoterms: We typically operate on FOB (Free on Board) or CIF (Cost, Insurance, and Freight) terms, depending on your preference.
- Insurance: We offer optional insurance to cover the value of the shipment during transit. Please contact us if you would like to add insurance to your order.
Contact Our Shipping Team
For any questions regarding shipping rates, delivery times, or special requirements, please contact our dedicated shipping team. We are here to assist with any inquiries you may have and ensure that your order arrives on time and in excellent condition.
Phone Support
Sometimes you need a little help. Don’t worry, we’re here for you. Give us a call at and our support team will assist you.
Email Support
Prefer to write it down? Send us an email and we’ll get back to you promptly. We’re always here to help.